Por favor para poder ayudarte empieza por poner los datos del navegador, mira como:
Importante-para-preguntar-sobre-gps
[TomTomGo]
DeviceName=TomTom XL IQ Routes Edition
DeviceVersionHW=XL IQ Routes Edition
DeviceSerialNumber=RS
DeviceUniqueID=XXXXX XXXXX
RamDiskVersion=20130404
BootLoaderVersion=10012
LinuxVersion=1000
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.2
UserLanguage=Español
UserName= xxxxxx@xxxxx
LastConnectionTime=Never
GPSFirmwareVersion=Unknown
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Greys
BuiltInColorScheme7=Antarctica
BuiltInColorScheme8=Africa
BuiltInColorScheme9=Astra
BuiltInColorScheme10=Asia
BuiltInColorScheme11=Brasilia
BuiltInColorScheme12=Concordia
BuiltInColorScheme13=NewAnglia
CurrentColorSchemeBuiltIn=11
CurrentVoiceInfo=Tim
CurrentMap=
CurrentMapVersion=0.0
Traffic=N